![]() ![]() We will also notify you of the approval or rejection of your refund. Once your return is received and inspected we will send you an email to notify you that we have received your returned item. Refunds (if applicable- full-priced items only) If 7 days have gone by since your item was delivered we, unfortunately, cannot offer you a refund or exchange. If you are approved, your refund, store credit, or exchange will be processed within 5 days. Shipping costs are non-refundable. Once your return is received and inspected we will notify you of the approval or rejection of your return. We do not guarantee that we will receive your returned item and cannot provide any form of reimbursement if your item is not received. You will be responsible for paying for your own shipping costs for returning your item. Please use a trackable shipping service, such as UPS or FedEx, and purchase shipping insurance. You must include your name and order number inside the package for us to process your return. To be eligible for a return your item must be in its original packaging, unused/unworn, and in the same condition in which you received it. ![]() If you would like to return an item email us at before shipping any items back to us and detail the reasons for your return and wait for a return approval from Lady Grey Jewelry. Full-priced items may be returned for a refund. ![]() #SMALL BRAID CODE#Sale items and items purchased with a discount code can be returned for store credit or exchange only. #SMALL BRAID FREE#
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